Update: Piedmont Police Department launches ‘Citizen Connect,’ interactive incident map

With a goal to improve transparency and promote public engagement, the app will allow residents to view the department’s work in the community in real time.

The Piedmont Police Department is excited to announce a new web-based platform, “Citizen Connect.” This innovative tool allows residents to view some of the work that our department is performing in the community in real time. The platform presents incident information on an interactive map. “Incidents,” are calls that have resulted in a response by police department personnel. Users can customize the date range to view different incidents on the map over various time periods. By clicking on the “incidents” tab, users can narrow down their search for specific incidents such as arson, burglary, or assault. When multiple incidents occur in one location, the data will be grouped together, providing a list view on the right-hand side of the platform. A heat map option is also available, showing areas with high volumes of incidents compared to areas with none. The current platform includes data from the past three months.

One of the standout features of Citizen Connect is the ability to create custom alerts. Users can set up notifications for certain events, which will be emailed to them when data matching their specified criteria is entered. This feature requires users to register with the platform, which is free of charge. Event notifications have the option for daily, weekly, or monthly email alerts.Citizen Connect is a significant step forward in transparency and community engagement for the Piedmont Police Department. By providing residents with real-time access to data and the ability to customize alerts, the platform empowers citizens to stay informed about what’s happening in our communities.

You can access Citizen Connect by clicking HERE or by visiting the Piedmont Police Department’s website. For more information, contact Commander Lisa Douglas @ ldouglas@piedmont.ca.gov.

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