The Alameda County Treasurer and Tax Collector’s office is apologizing to residents for confusion regarding information about where to send property tax payments.
The county sent statements to residents with a “Stop and Read” insert requesting that payments should be made to a P.O. Box based in San Francisco, though the statement also included envelopes with the tax collector’s Oak Street address in Oakland.
Treasurer-Tax Collector Henry Levy’s office says residents can send payments to either location, and can also pay online, which they said is their preferred method to receive the payments.
“The Treasurer apologizes for this confusion and accepts responsibility. He is committed to look for ways to innovate and make changes that will benefit the county but will take pause to review all aspects of the change to ensure an error of this magnitude does not happen again,” Levy’s office said in a statement.
Residents are asked to use the envelopes they received from the tax collector’s office with the address of 1221 Oak Street, Room 131, Oakland, CA 94612 or can use their own envelopes with the address Alameda County, Secured Property Tax Payments, P.O. Box 45862, San Francisco, CA 94145-0862.
People can also drop off checks in person at the tax collector’s office at 1221 Oak St. in Oakland or use the preferred method of paying online.
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